hello@sippymates.com Free Shipping Australia Wide!

FAQS

We accept Visa, MasterCard, American Express and Debit cards. PayPal is also accepted.

Yes, product safety was our top priority when designing and manufacturing Sippy Mates labels. Our labels are made of safe non-toxic silicone, which is Phthalate, Lead, and BPA FREE. Sippy Mates personalised labels however, are not toys. Adult supervision is recommended during use.

Sippy Mates fit most standard bottles from 120ml to 250ml except for Dr Brown’s wide neck bottles. Sippy Mates also fit most standard sized sippy cups.

No. Sippy cups and/or bottles must be purchased separately.

No. Sippy Mates labels were designed to withstand repeated dishwashing, sterilising and microwaving.

Yes, we offer group discounts for schools, day cares, churches, camps, etc. Please contact us directly to find out more info at hello@sippymates.com

Yes! We offer free shipping on all orders to any single address within Australia.

For orders outside of Australia, we have flat-rate shipping depending on the country. Postage is calculated automatically at the checkout stage and depends on the Australia Post rates.

As your bands are fully customised to your specifications, we generally require 10 business days to produce and ship your bands. After postage, the standard postage times are 2-4 business days for orders in NSW (where we are based!) and 3-6 business days for orders made in all other states.

Therefore our usual estimate of time your order will take to reach you after purchase is 12-16 business days.

For all International orders, the standard postage times are 10-30 business days, so it may take up to 40 business days for your order to reach you.